yesterday i received a letter from the nursery -
"After a particularly short period of notice from the LEA (4 weeks) to introduce the transition document, It is with regret that on this occasion the person responsible for ****'s documents did not produce something more positive. I have read the document and am inclined to agree that from what i've seen of ****, the document did not adequately reflect his achievements. This is such a shame as his time here has been a time of great learning and very positive. I also feel that the staff where under pressure by the LEA to produce these documents before the end of term, and as a result have made errors of judgement.
Therefore, i have discussed the transition document with the staff concerned, to ensure that they are completed appropriately. May i take this oppertunity to thank you for bringing this matter to my attention, and pleas accept my most sincere apologies for any distress this may have caused you."
hmmm . . . i think she is passing the buck. Plus as manager she should have "managed".
But i am really pleased that i did get this apology, not sure if i'm satified but i think i need to put it behind me now.
Thank you all for your comments and for taking time to read my post it really helped me x
LEA = local education authority.
"After a particularly short period of notice from the LEA (4 weeks) to introduce the transition document, It is with regret that on this occasion the person responsible for ****'s documents did not produce something more positive. I have read the document and am inclined to agree that from what i've seen of ****, the document did not adequately reflect his achievements. This is such a shame as his time here has been a time of great learning and very positive. I also feel that the staff where under pressure by the LEA to produce these documents before the end of term, and as a result have made errors of judgement.
Therefore, i have discussed the transition document with the staff concerned, to ensure that they are completed appropriately. May i take this oppertunity to thank you for bringing this matter to my attention, and pleas accept my most sincere apologies for any distress this may have caused you."
hmmm . . . i think she is passing the buck. Plus as manager she should have "managed".
But i am really pleased that i did get this apology, not sure if i'm satified but i think i need to put it behind me now.
Thank you all for your comments and for taking time to read my post it really helped me x
LEA = local education authority.
5 comments:
I'm glad you have got your apology lets hope that the people concerned do not make the same mistake again. :(
Passing the buck, maybe, but it's good to know there was an apology. Now you can move on and look forward to September. (and most importantly - enjoy the summer!)
So glad you got an apology and a correction, it must have been terrible have a negative document as a legacy to his time at nursery :(
the important thing is that they have acknowledged they made a mistake and have apologised.
April xx
Am slowly catching up with my blog-reading now that my computer is fixed.
I'm glad you had belief in your son and voiced your concerns, and that they responded.
(Although I hope the spelling mistakes are yours and not a reflection of her spelling abilities!)
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